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Case Study

Case Study

Case Study

Matt Lab

Matt Lab, a pharmaceutical testing laboratory, came to us with a problem that was risking both their efficiency and their compliance. Their highly qualified scientists were spending more time on data entry than on analysis, creating a bottleneck in their reporting pipeline.

Year:

2025

Year:

2025

Year:

2025

Industry:

Pharmaceutical

Industry:

Pharmaceutical

Industry:

Pharmaceutical

Team:

38 people, 4 in support

Team:

38 people, 4 in support

Team:

38 people, 4 in support

Live website:

Live website:

Live website:

The Problem

The Problem

The Problem

In a pharmaceutical lab, data integrity is everything. However, Matt Labs equipment landscape was fragmented. Their HPLC machines, dissolution testers, and spectrometers all output data in different formatssome produced digital CSVs, while others only churned out physical paper printouts or static PDFs.

In a pharmaceutical lab, data integrity is everything. However, Matt Labs equipment landscape was fragmented. Their HPLC machines, dissolution testers, and spectrometers all output data in different formatssome produced digital CSVs, while others only churned out physical paper printouts or static PDFs.

To generate a single Certificate of Analysis (CoA), scientists had to manually gather these disparate outputs and type the results line-by-line into a unified report. This manual process created significant risks: - Transcription Errors: "Fat-finger" mistakes during copy-pasting could compromise data integrity and lead to audit failures. - Reporting Lag: Final reports took hours to compile after testing was finished, delaying product release. - Talent Misuse: PhD-level scientists were being utilized as data entry clerks.

Reduction in report generation time

-90%

Reduction in report generation time

-90%

Reduction in report generation time

-90%

Transcription errors post-implementation

0

Transcription errors post-implementation

0

Transcription errors post-implementation

0

Scientist hours/week reclaimed per team

20+

Scientist hours/week reclaimed per team

20+

Scientist hours/week reclaimed per team

20+

Solution

Solution

Solution

We deployed an AI-driven Intelligent Document Processing (IDP) solution tailored for the lab environment. The goal was to bridge the gap between the analog equipment and the digital report without replacing expensive machinery.

We deployed an AI-driven Intelligent Document Processing (IDP) solution tailored for the lab environment. The goal was to bridge the gap between the analog equipment and the digital report without replacing expensive machinery.

- Universal Data Ingestion: We set up a system that ingests output from any source. Whether it is a scanned PDF from a legacy machine or a direct data stream, the system captures it. - Context-Aware OCR: Unlike standard OCR which just reads text, our AI model was trained on lab reports. It understands the context—identifying specific parameters like "retention time," "absorbance," or "purity %"—regardless of where they appear on the page. - Automated Report Compilation: The extracted data is instantly structured and auto-populated into the final Master Report or LIMS (Laboratory Information Management System), requiring a human only for final verification, not entry. Why This Worked: - Hardware Agnostic: We didn't force them to buy new lab equipment. The AI adapted to the existing outputs, making the solution cost-effective and fast to deploy. - Compliance by Design: By removing manual keystrokes, we eliminated transcription errors. The system creates a digital audit trail linking the final report value directly back to the source document. - Scientist-Centric: The workflow didn't change how scientists ran tests; it only changed how they reported them. This ensured immediate adoption with zero friction.

Testimonial

Testimonial

Testimonial

"Our reporting process used to be the most stressful part of the day. We were terrified of making a typo on a compliance document. Limen's solution didn't just save us time; it gave us peace of mind. The AI pulls data from our oldest machines just as easily as the new ones. Our scientists are finally back to doing science, not data entry."

"Our reporting process used to be the most stressful part of the day. We were terrified of making a typo on a compliance document. Limen's solution didn't just save us time; it gave us peace of mind. The AI pulls data from our oldest machines just as easily as the new ones. Our scientists are finally back to doing science, not data entry."

"Our reporting process used to be the most stressful part of the day. We were terrified of making a typo on a compliance document. Limen's solution didn't just save us time; it gave us peace of mind. The AI pulls data from our oldest machines just as easily as the new ones. Our scientists are finally back to doing science, not data entry."

Dr. Ping Liang

Chief Scientist of Matt Lab

Dr. Ping Liang

Chief Scientist of Matt Lab

Dr. Ping Liang

Chief Scientist of Matt Lab

More projects

More projects

More projects

YOUR FIRST STEP

Book a free 30-minute call.

My job is to make sure you leave the first call with a clear, actionable plan.

Huajing Wang

Client Success Manager

YOUR FIRST STEP

Book a free 30-minute call.

My job is to make sure you leave the first call with a clear, actionable plan.

Huajing Wang

Client Success Manager

YOUR FIRST STEP

Book a free 30-minute call.

My job is to make sure you leave the first call with a clear, actionable plan.

Huajing Wang

Client Success Manager

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